UI/UX Design
JotAudit Beta Helping Clinicians Save Time & Money with Better Notes
Problem
Millions of billing claims are denied each year. 10–30% of behavioral health claims being filed are denied on first submission causing clinicians to lose out on significant revenue each year.
What is JotAudit?
JotAudit aims to solve this problem by scanning over thousands of documentation pieces, coding rules, and policies to identify payer-specific rules that automatically apply to a practice's notes.
Design Approach
As the UI/UX designer for this project, I needed to think about how the experience would scale — from a solo clinician to a practice manager overseeing 50+ clinicians.
Iteration Cycles
The initial flows allowed me to get feedback from product and engineering that I used to create the most updated version.
Biggest updates:
Reducing cognitive load with more intentional info disclosure
Building user trust with clearer non-destructive states
Communicating user actions more clearly
Showing the user how the change affects their note
Status
The feature rolled out in beta late-January 2026. There will be rounds of user testing and iteration before it goes fully live.
Read about it on Yahoo finance ↓
