UI/UX Design
JotAudit Beta less rejected claims and more on-time reimbursements for clinics
Problem
Currently there are thousands of contract pages, coding rules, and policy updates that govern how clinicians get paid. With a full patient schedule there isn't enough time to manage dozens of claims while keeping up with the ever-changing scroll of payer rules. This leads to 10–30% of behavioral health claims being denied on first submission.
What is JotAudit?
JotAudit aims to solve this problem by scanning over thousands of documentation pieces and and identifying payer-specific rules that automatically apply to your notes.
My Role
As the UI/UX designer for this project, I worked first on establishing flows for when and how users should be notified about the compliance of their notes.
It was important to design a system that a practice manager overseeing a team of 50+ clinicians could use, as well as a solo practice owner. One that made it easy to check and fix your note no matter your org size.
Status
